HCL

Q: What are your pay rates?
A: Pay rates vary depending on your specialty, grade and also the location of your assignment. It is in our interest to get the best possible rates for all of our workers, but this often depends on what the client is able to pay and on the cost of other staff who are also available for the position (possibly from other agencies). Unlike some other agencies, we do not publish standard pay rates as, in reality, rates need to be more flexible.

Q: Am I entitled to Holiday Pay, and if so, how many days? And how much a day?
A: Yes. We pay Holiday Pay in accordance with the current European Union Working Time Directives. In order to receive Holiday Pay it is necessary to actually take the time off work. Please give your place of work and your recruitment consultant as much notice as possible when booking a holiday. Holidays cannot be carried over from one year to the next and must be taken between 1st January and 31st December.

Q: Do I receive Sick Pay?
A: Yes. Sick Pay is paid in accordance with the current Government legislation.

Q: Will you be able to help find me accommodation?
A: Yes. Once a suitable position has been found in the area of your choice, every effort will be made to find suitable accommodation at a reasonable cost. Please ask your recruitment consultant for further information.

Q: Do I get paid more for working longer hours?
A: For all staff the possibility exists to earn additional pay outside the standard contractual hours. Each division follows different rules, so working in the evening or the weekends may be of additional benefit to you. Please ask your recruitment consultant for further information.

Q: How else can I earn more money?
A: Just recommend your friends - you do not even have to be working for us! Talk to your recruitment consultant for more details about our VIP loyalty programme.

Q: What positions do you have available?
A: We have an abundance of positions available at all levels and with all Client Groups. From Support Worker to Service Manager and YOT Worker to Reviewing Officer. Shortly we will be adding a real-time link from our vacancy database to this website.

Q: How long will it take you to find me work?
A: The local authorities and private/voluntary organisations we work with have many available positions, so it may only be a short period of time to find a job for you. However, there will also be more demand for some skills and grades than others, so your recruitment consultant is best to advise you of your specific options.

Q: What assistance do I receive with traveling?
A: Depending on the positions available, there will be times that we will ask you to travel. We offer assistance with train times, bus routes, and directions for driving. Prior to any interview, your consultant will provide you will full directions so you are confident in finding the office.

Q: How long can I work for?
A: As long as you want! Contracts can last for days, months, or even on a permanent basis. Within Social Services, contracts tend to be for an initial three months and are then reviewed. This is largely dependant on what funding is available and the staffing levels of the office you are working in. Your consultant will monitor this to ensure that when your placement finishes, you have another assignment to start.